About the Capital Improvement Program

The City and Sewerage and Water Board are working together to implement an unprecedented program to restore our damaged infrastructure. Using a combination of local and federal funds, the $2.4B program will be the most comprehensive that our region has seen in a generation. There will be several types of construction: Full Depth Reconstruction; Patch, Mill and Overlay; Patch Concrete; Incidental Road Repairs; Bridges; Non-Paving Incidentals; and Streetscapes.

What you should know about the Capital Improvement Program

  • More than $2.4B worth of DPW / SWB work in the next 8 years across the City
  • More than 200 individual projects - every neighborhood will feel this positive impact
  • Aggressive project schedules coordinated to minimize construction-related impacts
  • Includes FEMA-funded road / waterline work, FEMA-funded Hazard Mitigation Grant Program (HMGP) projects, HUD-funded National Disaster Resiliency Competition (NDRC) grant projects, SWB-funded Sewer System Evaluation and Rehabilitation Program (SSERP) (sewer consent decree) work and City-funded bond project work.
  • This pipeline will create thousands of construction jobs citywide
  • Maximized economic opportunity for the City’s small and disadvantaged businesses
  • Proactive communications so that residents are well informed throughout the program

City-wide pavement assessment

The City completed a comprehensive, scientific assessment of City-owned streets in spring 2015 and received the final results of the assessment in the summer of 2016. The City is using the results of the pavement assessment as part of the method to prioritize future infrastructure projects. To review results on your block click here. To view the full report, click here. To view the informational factsheet click here.


  • The current average pavement condition rating for the City’s streets is Poor (D-).
  • Approximately 65% of the City’s streets rated in Poor or worse condition.
  • Historical levels of funding for streets is inadequate to prevent the overall condition of the City’s streets from getting worse.
  • It would take approximately $5B in funding to reconstruct/repave all of the City’s streets that are currently in Poor or worse condition. 
Road conditions summary
Class Description Cost
Excellent New Pavement, with no need for repair. $
Good No major defects were found in the pavement. $$
Fair Minor paving problems were found that do not impact driving. $$$
Poor Defects in the pavement can affect driving on these streets. $$$$
Very Poor Medium-sized defects were found, moderately affecting driving. $$$$
Failure Large pieces of pavement were missing, and driving is severly impacted. $$$$

Road Tester 3000

The condition of the roadways was captured via the Road Tester 3000, which was equipped with lasers, inertial GPS and high-definition digital imagery to simultaneously collect the pavement profile, rutting and roadway geometrics. The results of the assessment were used to determine the pavement surface distress and identify where all such pavement conditions exist. 



Replacement of lead service lines

As part of the Capital Improvement Program, the SWB may be replacing lead services between the water main and residential or business meters. This could cause lead levels in your drinking water to increase temporarily (this could last several weeks to several months). If you are notified that a lead service from the water main will be replaced, you should complete the following steps:

  • Run cold water at a high flow at all of your faucets for at least 5 minutes each, one at a time, starting with the faucet closest to your water meter, to remove any lead particles that may have gotten into your plumbing when we were working on your service line.
  • After flushing your faucets, clean your faucet aerators. Lead particles can be trapped in aerators. Simply unscrew the aerator from the tip of the faucet, wash and replace it. We recommend continued flushing for at least a month before using the water for drinking and cooking after the repair has been completed.
  • Consider having a Licensed Master Plumber inspect the service line from the meter to your home. If it is a lead line, we recommend that you have it replaced.
  • Customers may also call our Water Quality Laboratory at  865-0420 to request to have your water tested for lead.
  • Consider obtaining NSF-certified filters that are rated to remove lead.

For more tips on reducing lead in drinking water visit our  website at www.swbno.org or the Environmental Protection  Agency’s website at www.epa.gov/safewater/lead. For more information call 52-WATER (504-529-2837).

Looking for work?

The City of New Orleans and the Sewerage & Water Board are hiring.

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In order to do business with the City, it is necessary that you register online through the City’s Purchasing Portal. If you are already doing business with the City you can view your purchase orders and past work history.

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Registering as a Contractor, Vendor or Supplier provides the ability to:

  • Secure access to change and update your business information
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  • Receive automatic online notifications of ITBs, RFPs and RFQs.
  • Submit bids online
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Looking to connect to relevant training?

The City of New Orleans, fueled by the Mayor’s Innovation Delivery Team and managed by The Network for Economic Opportunity, is enacting multiple strategies to provide opportunities for our most disadvantaged citizens and small businesses – preparing them with the skills, training, education, and support needed to fully participate in our economy, prosper, and reach their full potential.

Download the Road Construction Toolkit

While road construction can be hard on small businesses, the maintenance and repairs can be good for your company in the end. With this positive outcome in mind, we've created this guide to road construction. Whether you’re a seasoned business owner or the new shop on the block, we hope this guide provides some new ideas and helpful resources. 

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Contact us

You can contact us directly at roadwork@nola.gov
or by phone at (504) 658-ROAD (7623).